Our Pricing

WordPress Maintenance Plans & Support Packages

Monthly WordPress Care Plans With 24/7 Support & Site Management

We offer WordPress monthly maintenance support plans for small businesses and enterprises. Choose your plan!

$59/month

Premium

Minimum 3 months

90 minutes support
Detailed notes for every task
Email/Chat support
Cloud Backups
Speed Optimization
WordPress Core Updates
Plug-in And Theme Updates
Uptime Monitoring
Security Scan

Select

$89/month

Rocket

Minimum 3 months

120 minutes support
Everything in Premium
Support For Online Shops
On Page SEO Optimization
Faster Response Time
WP Premium hosting (optional)
1 Click Staging Website (optional)

Select

$149/month

Advance

Minimum 3 months

240 minutes support
Everything in Rocket
Dedicated Account Manager
Phone Support
WP Premium hosting (optional)
1 Click Staging Website (optional)

Select

$300/month

Small

Minimum 3 months

All services from Advance plan
1 Website
8 hours support
Zoom/Share Screen Support
Priority Support
2 Cloud Backups per Day

Select

$500/month

Medium

Minimum 3 months

All services from Advance plan
1 Website
12 hours support
Zoom/Share Screen Support
Priority Support
4 Cloud Backups per Day
Advanced Speed Optimization
Google Cloud Hosting (Optional)

Select

Call

Custom

–

CUSTOM
CUSTOM
CUSTOM
Zoom/Share Screen Support
Priority Support
CUSTOM
Advanced Speed Optimization
Google Cloud Hosting (Optional)

Select

All our WordPress Maintenance Packages include a 30-day Money Back Guarantee so you can start taking your website to the next level risk-free.

WHAT WE’RE OFFERING

All WordPress Maintenance Plans Include

24/7 WordPress Expert Support

Personal WordPress support services by WordPress experts. Simply submit your support ticket via live chat, email, or phone, whether it’s a fix or a development task, and our team will take care of it. WE GUARANTEE A ONE-HOUR RESPONSE TIME.

Regular Updates & Backups

Keep your WordPress site secure and up-to-date with our regular core, plugin, and theme updates. Additionally, we also perform daily backups, which means your valuable data is always protected.

Security Scans & Optimization

Protect your website from threats with our comprehensive security scans and proactive optimization. In addition, We’ll fortify your site against potential vulnerabilities and fine-tune its performance for lightning-fast load times.

Speed Optimization

Say goodbye to slow load times that might turn away visitors or result in Google penalties for poor performance. In particular, Specifically, our speed optimization service is designed to get your site loading super fast and improve your Core Web Vitals.

Uptime Monitoring

With our WordPress monthly support care plans, we provide uptime monitoring services. Consequently, ensuring your website is always accessible is crucial for maintaining a positive user experience and protecting your reputation. As a result, our monitoring system constantly checks your site’s availability and performance. Whenever there is an issue, our team is right on it. In This way, our proactive approach helps prevent lost revenue and ensures your visitors can always reach your site without interruption.

Bi-Weekly Reports

At FixRunner, WordPress monthly support includes biweekly reports to give you full transparency into your website’s status. Consequently, our detailed reports cover updates, uptime, backups, traffic, performance, and our 24/7 WordPress maintenance services. With these insights, you’ll always be informed about the health and performance of your site, thus allowing you to make data-driven decisions to keep your website running smoothly and efficiently.

Maintenance Plan

Why Your Business Needs Our WordPress Care Plan?

If you need help choosing a WordPress Maintenance Plan, we would love to review your website 100% free and offer the best plan for your business.

Schedule a Free Discovery Call

Looking for White-Label Care Plan Solutions?

Want to provide our WordPress maintenance plans to your clients? You can fully white-label any of our packages, presenting them under your own brand and identity. Discover more details here.

Explore White-Label Solution

One-Time Fix

Don’t want to subscribe to a monthly package?

No problem! We offer one-off WordPress Help Service

Occasionally, you just need a quick fix without committing to a long-term plan. For this reason, we offer our expert WordPress support on a one-time basis. And with our service, you pay only after the issue is resolved and you are 100% happy.

Get 1-Time Expert WordPress Support for Just $49.

Fast resolution for any WordPress issues or requests

Perfect for quick tweaks or unexpected problems

No strings attached – hence, pay only for what you need.

I Need WordPress Help

Describe the issue

First, tell us about the issue you’re having in as much detail as you can.

We do the ninja fix

Our team of professionals will back up your website and fix the issue immediately.

Pay once you’re happy

You’ll pay us after we have solved your issue and you’re 100% happy with the fix.

Peace of Mind

With All Our WordPress Maintenance Plans, You Get: 30-Day Money Back Guarantee

Even when you pay us, and at any point, you can come back with the same issue and we cannot solve it for you, we will give your money back. NO QUESTIONS ASKED. Pay only after the service is completed and you are 100% satisfied.

What We Do

Can you be more specific on how you can help me?

In short, it is simple as that – we take away all the technical work and maintenance of your WordPress website, all you need to do is send us your request via the ticket system, live chat, or phone and we will do it for you.

As for the maintenance tasks, you don’t need to ask for anything, since we do it on a regular basis and send you reports with details of the work we did on your website.

wordpress maintenance plans - Can You Be More Specific On How You Can Help Me?

Web Services

Here are some of the common things we do for our customers

Implementing landing pages
Add content to the site
Site speed improvement
Bug fixes
Help with all types of builders
Help with WooCommerce
Help with membership site
Help with theme settings
Add features

Fix payment gateway issues
Connecting to 3rd party apps
Website upgrades
Resolving Security issues
Malware cleanups
Adding and configuring plugins
Website design changes
Website migration
CSS Changes

Email setup
Adding tracking and pixels
Database optimization
CSS changes
Detecting hosting issues
DNS setup
MX record settings
Creating child themes

WordPress

WordPress Maintenance Plans – Tasks We Perform

WordPress core updates
Theme updates
Plugin updates

Daily backups
Security scans
Database cleanups

Uptime monitoring
Fix security issues
Reports

As a member, You will get a full report of what we do directly to your inbox. Here is a sample of our report.

There are many more services we offer that are not included in this list. Nevertheless, If you aren’t sure what you need is a part of our services, simply contact us, and we will be more than happy to check.

Choose a Care Plan

Schedule a Discovery Call

FREQUENTLY ASKED QUESTIONS

Got questions about our WordPress maintenance plans? We’ve got answers!

Can I cancel my WordPress support package at any time?

We hope you will be delighted with the WordPress maintenance service we provide at FixRunner.com and remain a long-standing customer. Nevertheless, you can cancel your WordPress care plan at any time.

How quickly will you respond to my support requests?

We pride ourselves on lightning-fast response times. n case of urgent issues, we begin working on your website immediately. For non-urgent requests, we typically respond within 5 minutes to one hour, depending on the complexity of the task. However, some tickets may require more time and will be resolved within 24 hours maximum.

Can I upgrade or downgrade my WordPress maintenance plan?

Absolutely! We understand that your needs may change over time. “In addition, you can easily upgrade or downgrade your plan at any time. Simply contact our support team, and we’ll help you transition to the plan that best fits your current needs.

How to Upgrade or Downgrade Your Plan:
– First, contact Support: Reach out to our support team via email or live chat. Provide them with your current plan details and the plan you wish to switch to.
– Next, Seamless Transition: Our team will guide you through the process, ensuring a smooth transition without any disruption to your service.
– Finally, Immediate Effect: Changes to your plan will take effect immediately, so you can start enjoying the benefits of your new plan right away.

Do you offer support for e-commerce websites?

Yes, we do! Our WordPress maintenance packages are designed to support various types of websites, including e-commerce sites. Whether you’re running WooCommerce or another e-commerce platform, rest assured we’ve got you covered.”

Why do you require a minimum of 3 months for your care plans?

As soon as you join one of our care plans, our team will perform speed optimization, security checks, and a website health check. Additionally, we will also connect your site to our maintenance system. Although this process typically takes time, we do not charge anything for the setup. Furthermore, the initial setup is 100% free, and you only pay for the support hours. That’s why we ask for a minimum 3-month commitment. However, if you are not satisfied with our service within the first 30 days, you can cancel and receive a full refund.

What if I need more support time than my plan allows?

No worries! “Even though we always strive to complete tasks within your plan’s allocated time—and most of our customers do not require extra time—we understand that sometimes you might need additional support. In such cases, therefore, you can purchase extra support hours at a competitive rate.

Moreover, if you use all your support hours, we will reach out to you with a detailed report of the time used and ask if you would like to add more hours. Rest assured, we will never surprise you with an unexpected bill.

How do you track the time you work on my website?

We use software called Time Doctor. In fact ,every support agent at Fixrunner has this software installed on their device, and when they start working on your website requests or issues, the time they spend on the task is recorded. For example, if they work only 5 minutes on your request, then only that time is deducted from your support hours.

As a result, you pay only for what you use.

If I didn’t use the support time on my care plan, will it transfer to the next month?

We understand that some months you may not have any requests, whereas in other months, you might need more support. Therefore, we calculate the time of use on a quarterly basis.

For instance, if you joined the Rocket plan, it means you have 6 hours of support over the course of 3 months.If you used 1 hour of support in the first month, you can then use the remaining 5 hours anytime within the next 2 months.

Finally,the calculations are based on a quarterly cycle, and your support time will be renewed every quarter.

Is there a limit to how many support tickets I can submit?

To begin with, there’s no limit to the number of tickets you can submit. s long as the total work falls within your plan’s monthly time allocation, consequently, you’re free to submit as many requests as you need.

Do you offer 24/7 support?

Yes, we provide round-the-clock support for all our WordPress care plans. While we focus on urgent issues during weekends, we’re always here to ensure your website runs smoothly, day or night.

Can you help with WordPress speed optimization?

Absolutely! Indeed, speed optimization is a crucial part of our service. As a result, we’ll optimize your WordPress site for faster load times, improving user experience and potentially boosting your search engine rankings.

Important note: Some customers want to pass Google Core Web Vitals. While we are confident we can improve your Core Web Vitals, we strongly recommend you read this article before you join any of our services.

Therefore, If you are looking to pass Google Core Web Vitals we recommend you first schedule a free review with one of our support agents.

What security measures do you implement?

First and foremost, we take WordPress security seriously. Moreover, our plans include regular security scans, malware removal, firewall setup, and implementation of best security practices. In addition, we continuously monitor your site to keep it safe from threats.

Do you offer support for custom-coded WordPress themes or plugins?

Yes, we do! In fact, our team is experienced in handling custom-coded WordPress elements. Whether you have a custom theme or bespoke plugins, we can provide the support you need to keep your unique WordPress site running smoothly.

If your site is custom-coded, we recommend that you first schedule a free review with one of our support agents so we can help you choose the right plan for your website.

Does FixRunner offer hosting services?

Yes, we do. However, we can continue working with your current hosting provider. Although FixRunner is not a hosting company, we do have dedicated servers with WP Engine and SiteGround. In fact, some of our customers get free Google Cloud hosting with the care plan at no extra charge. Moreover, some websites have special requirements, and we can help you find the best hosting plan at a reasonable price. Therefore, if you are considering using our hosting service, we recommend scheduling a free consultation call here.

WHAT SETS US APART

Why Choose FixRunner Service Vs Other Support Companies?

In fact, at FixRunner, we’re more than just another WordPress maintenance service. Instead, we’re your dedicated partners in ensuring your website’s success through our WordPress monthly support plans. Here’s what sets us apart:

Lightning-Fast Support
Immediate response to urgent issues • Quick turnaround on all support tickets • Therefore, no more waiting days for simple fixes
Unmatched Reliability
24/7 expert support team at your fingertips • Proactive monitoring to prevent issues before they occur • Consistent, high-quality service you can depend on
Cost-Effective Solutions
Competitive pricing that fits your budget • Moreover, no compromise on quality or service scope • In addition, flexible WordPress Maintenance Plans to match your specific needs
WordPress Expertise
Team of seasoned WordPress professionals • Up-to-date with the latest WordPress trends and best practices • Capable of handling simple tweaks to complex customizations
Comprehensive Care
Regular updates and backups • Security monitoring and optimization • Consequently, performance tuning for faster load times
Transparent Communication
Detailed reports on all tasks performed • Clear, jargon-free explanations • Always keeping you in the loop
Affordable Plans
Range of budget-friendly WordPress monthly support options to choose from • Scalable packages that grow with your business • Great value for money with our all-inclusive features • Flexible WordPress monthly support plans to fit your specific needs

Finally, just check our reviews and see for yourself why thousands of website owners trust FixRunner for their WordPress maintenance and support needs.

Can You Help Me Choose a Care Plan?

Certainly, we can. If you are not sure which WordPress monthly support plan will suit your needs, you can schedule a free, no-commitment call with one of our experts using this link. Moreover, If you need help urgently, just start chatting with our team using the chat feature on the bottom right side of our website, and we will help you choose the best plan for your business.

Schedule a Free Call

Testimonials

Client Success Stories:

Real Stories, Real Results with Our WordPress Maintenance Packages

wordpress monthly support maintenance plans

Justin Walthall

★★★★★

Most prompt company I’ve ever dealt with.

Prompt in answering questions and fixing issues. Moreover, their quick problem-resolution and reliable service provide invaluable peace of mind. In fact, it’s like insurance for my website!

Date of experience: March 11, 2024

Doug Weber

★★★★★

Could not be happier

I’ve used FixRunner for two years for my busy local news blog. Indeed, they’re indispensable, resolving almost all issues within an hour, anytime. Furthermore, always gracious and clear, FixRunner is my go-to for any problem.

Date of experience: July 07, 2023

Runar Halonen

★★★★★

Fixrunner has incredibly good service

If you need help with your WordPress site, trust the FixRunner team. I’ve used their Rocket Plan for years. They respond within minutes, 24/7, and solve problems quickly. Highly recommended! Thanks, FixRunner team.

Date of experience: April 20, 2023

Jacqueline Smith

★★★★★

Fixrunner is Superb!

The team at FixRunner is amazing! ! In addition, they go above and beyond with extremely fast response and resolution times. Using them for years has allowed us to focus on our business, not technical issues. Overall, their service is exceptional!

Date of experience: December 08, 2021

Qu Kay

★★★★★

FixRunner is truly 24.7!

Support agent Ilija instantly resolved my urgent issue on a Saturday night via live chat. Unlike other agencies, They are trustworthy, reliable, and genuinely available around the clock. Highly recommended!

Date of experience: December 13, 2020

PT Vogelzang

★★★★★

FixRunner always has answers

I’ve been with FixRunner for almost a year, and my site has never worked better. As a frequent podcaster, I receive immediate, respectful, and effective support for every post. FixRunner excels in e-commerce and site improvements. I love FixRunner!

Date of experience: May 17, 2020

Videos

Here are some some video testimonials

In a fast-paced world where information shapes, our daily news service is your informed about the latest developments

Notold-Better.com

Paul V

RiteAdvantage.com

Matt R

TheJewelryVine.com

Cindy H

Want More Testimonials?

FixRunner Services Are Recommended By:

FREE WEBSITE REVIEW

Ready To Take Your WordPress Website To The Next Level? Schedule A Free Website Review / Discovery Call

Join thousands of satisfied customers who trust our expert WordPress monthly support plans to keep their sites secure, fast, and up-to-date. Choose the perfect plan for your needs and start focusing on what really matters – growing your business.

WordPress Maintenance Plans & Support Packages

Monthly WordPress Care Plans With 24/7 Support & Site Management

Premium

Rocket

Advance

Small

Medium

Custom

All WordPress Maintenance Plans Include

24/7 WordPress Expert Support

Regular Updates & Backups

Security Scans & Optimization

Speed Optimization

Uptime Monitoring

Bi-Weekly Reports

Why Your Business Needs Our WordPress Care Plan?

If you need help choosing a WordPress Maintenance Plan, we would love to review your website 100% free and offer the best plan for your business.

Looking for White-Label Care Plan Solutions?

Don’t want to subscribe to a monthly package?

No problem! We offer one-off WordPress Help Service

Get 1-Time Expert WordPress Support for Just $49.

Describe the issue

We do the ninja fix

Pay once you’re happy

With All Our WordPress Maintenance Plans, You Get: 30-Day Money Back Guarantee

Can you be more specific on how you can help me?

Here are some of the common things we do for our customers

WordPress Maintenance Plans – Tasks We Perform

Got questions about our WordPress maintenance plans? We’ve got answers!

Can I cancel my WordPress support package at any time?

How quickly will you respond to my support requests?

Can I upgrade or downgrade my WordPress maintenance plan?

Do you offer support for e-commerce websites?

Why do you require a minimum of 3 months for your care plans?

What if I need more support time than my plan allows?

How do you track the time you work on my website?

If I didn’t use the support time on my care plan, will it transfer to the next month?

Is there a limit to how many support tickets I can submit?

Do you offer 24/7 support?

Can you help with WordPress speed optimization?

What security measures do you implement?

Do you offer support for custom-coded WordPress themes or plugins?

Does FixRunner offer hosting services?

Why Choose FixRunner Service Vs Other Support Companies?

Can You Help Me Choose a Care Plan?

Client Success Stories:

Real Stories, Real Results with Our WordPress Maintenance Packages

Here are some some video testimonials

Notold-Better.com

Paul V

RiteAdvantage.com

Matt R

TheJewelryVine.com

Cindy H

Want More Testimonials?

FixRunner Services Are Recommended By:

Ready To Take Your WordPress Website To The Next Level? Schedule A Free Website Review / Discovery Call

If The Timeslots In The Calendar Do Not Work For You, Alternatively, You Can Connect With Our Support Team Via Live Chat Or Fill Out A Quick Form HERE