User Reviews

More Reviews From Our Happy Customers

Your review is very important to us, please tell the world about your experience with fixrunner.com support team. The reviews on this page were submitted on our website if you want to see reviews submitted on Trustpilot.com click on this link: Trustpilot – Fixrunner reviews

Notold-Better.com

RiteAdvantage.com

TheJewelryVine.com

Best WordPress Support I've Had - I highly recommend!

December 8, 2024

FixRunner has been key in ensuring my website is optimized and functional. They earned their value from day one and continue to earn it due to their quick response and knowledge of the WordPress Platform.

Prior to FixRunner, I had hired individuals to support my website, but this took considerable time from me and was rather expensive. There were always delays which meant I couldn’t get updates when I wanted them. It finally hit a crossing point when my site started displaying weird errors and PHP messages. I research many companies and always found FixRunner at the top of others list for support of WordPress websites. I reached out to FixRunner and purchased a one-time support. Once they were added as an admin to my site, they fixed the issue with an hour – which previously took weeks (and still wasn’t solved), and I don’t want to say how much money it cost me. When FixRunner was able to solve the issue in such a short period of time and for a very reasonable cost, I then immediately subscribed to their yearly support plan.

Since having FixRunner onboard, I’ve had no worries about my sites uptime and spent very little time other than advising their team as to what I wanted. FixRunner has earned the one and only referral to other business leaders I know to support their website.

Marc Beacom

Best Value for my IT Dollar

August 7, 2024

You have pulled me out of more than one pinch, Thank You! This is the Best Value for my IT Dollar!

Margot Cormier Splane

Unparalleled customer service - Truly outstanding in every way

August 5, 2024

I can’t say enough good things about FixRunner and couldn’t recommend them more highly. I’m incredibly grateful to have found them after considerable research following disappointing experiences with independent freelancers I hired via Elance over the years. As someone who runs a popular blog on top of a demanding full-time job, I have for years navigated the difficult challenge of finding the time and budget to keep up with ongoing Wordpress maintenance and management – including, very importantly, optimizing for speed and having robust security and monitoring measures in place. I also have on occasion needed help on an urgent basis to troubleshoot or address a critical problem. My experience with FixRunner has been stellar because:

— They are honest, transparent, and totally professional. They explain issues in layperson’s terms and don’t try to upsell things you don’t need. It’s the opposite of my experience with most IT freelancers and companies I’ve dealt with, who tend to throw around jargon-laden terms to keep you in the dark while charging you more than they should. They have earned my trust.

— They are lightning fast when you have a problem — remarkably so. I can’t believe how quickly I get a response when I need them. That gives me incredible peace of mind.

— They are totally dependable 24/7 and communicate impeccably when performing work. When they say they’re doing to do something, they get it done and keep you posted along the way.

Quite simply, I’m blown away. I couldn’t recommend them more highly to any small business owner or blogger who needs a team they can trust at incredibly reasonable rates.

P Simmons

If I could give them more than Five Stars - I would

March 1, 2024

I have been doing web design for 25 years and this is the best company I have encountered yet. After I saw how great their service was (after ten days or so), I immediately dropped my host of 15 years (JustHost) and went with FixRunner. Best decision I ever made. If you want a professional looking and reliable website – look no further – go with FixRunner.

They are the real deal.

TeraKilo

Very impressed

November 4, 2023

I am so impressed by Fixrunner. They are super fast, caring and knowledgeable, and seem genuinely passionate about their work. I highly recommend them to those who don’t want to manage their websites themselves.

Nichola

Seriously, the best purchase!

June 6, 2023

I have been a member for a while now (maybe a year?) Every time I have an inquiry, I get a reply within minutes. I don’t think I’ve had an issue yet that they haven’t solved extremely quickly. I’m continually impressed. Thanks FixRunner!

Amy Cameron

Very fast, professional and accuracy service!

April 24, 2023

I broke my site inventing and search over the internet, found this site and at once started a very fluid chat, paid for my service and in a couple of minutes the solve the problems, excellent communication with the client. I recommend them!

Mario Álvarez Soto

Great service, reliable, efficient , good communicators, knowledgable

February 17, 2023

I can’t say enough good things about my experience with Fix Runner. I use them a lot and they have never disappointed. They are everything I said in the headline–fast, responsive, complete. I run a news site so people visit all the time and speed is very important. FixRunner delivers time and again.

Doug Weber

Great service !

November 26, 2022

Very pleased with the support.

Aryn Keogh

Very Responsive and professional

October 22, 2022

My site went down while I was in Hawaii on vacation. I came across FixRunner as I was frantically googling my options, and thank god I did. I was a little hesitant to provide all the necessary credentials, but they were super fast and professional. They literally saved my site and had me back up and running very quickly. I highly recommend and will not hesitate to use them again.

Sean

Superb Service

March 1, 2022

I have a service contract with FixRunner and they always deliver fast and professionally!

Just tonight my check out page and will commerce had issues with field titles and an incorrect default setting on the state pulldown menu. Ilija fixed it right away. Even though it was the weekend. Ilija and the Fix Runner team always surpass My expectations and put my mind at ease. They are Top notch in every way.

Cindy Harris

I would highly recommend Fixrunner

January 3, 2022

I would highly recommend Fixrunner. I have had a subscription for 1 year and do not regret it. You will get answers in a few minutes if you need support on your wordpress page. They have solved every problem I have had. I have a pretty big website with online store and membership site. Fixrunner is 100% reliable. Recommended! :)

Runar Halonen

Outstanding

October 21, 2021

These folks are outstanding. FixRunner’s service is outstanding, prompt, and I am thrilled with every exchange thus far. Couldn’t recommend a better company to work with.

James Ford

Great support for my WordPress website

August 29, 2021

I see almost everyone is giving a 5*rating.

Well, …. I totally agree with that !

I am amazed about the speed and interactivity. thank you Abbasi !

Filip

Perfect job! So grateful for all specialists at Fixrunner, especially many thanks to Abbasi.

April 30, 2021

Perfect job! So grateful for all specialists at Fixrunner, especially many thanks to Abbasi.

Mike

Great Service

April 20, 2021

I was relieved to be able to have the malware removed so quickly. The price was good too, although I did have the special offer!

alison

So glad this service is available!

December 23, 2020

I worked on one aspect of my website for about two weeks and was unable to make the website look like I wanted. I found FixRunner and the technician was able to successfully complete what I hadn’t been unable to. After the correction, the technician clearly explained what he changed and why. In addition, he was professional and courteous. I would 100% recommend FixRunner and will have seek assistance, as needed, from this company in the future.

Cindy Griffing

BEST Wordpress Fix Service Out There!

December 19, 2020

FixRunner has saved me SO much time! They have helped me with my WordPress site glitches, problems, speed, etc (you know, those things that SUCK your time). They have 24 hour support, great communication super fast turnaround time.

I started using them for a one time fix and quickly realized it was worth the reasonable monthly fee for all the things I need, because, let’s be honest, I want to spend my time on creating content, NOT trying to figure out what is wrong with my site.

They have been a lifesaver!!

Mandy Chamberlain MOTR/L | SeniorsFlourish.com

Fixrunner WP Service

March 27, 2020

Ilija and his team did a great job upgrading my site from http: to https: He also fixed many problems I was having with my Contact 7 Form and upgraded my WP version to the latest. He also set up the Post SMPT correctly, and cleaned up a bunch of old stuff I had on my site that was no longer valid. Great Job, I highly recommend for WP fixes.

Jeff

Great support for my WordPress website

January 8, 2020

I have had a big issue after a plugin and WordPress update for a few days. Fixrunner replied after few minutes to my mail and support started immediately. I was well taken care of as a customer and we had a Skype call where Sam showed me on the screen what had to be done with the error on my website. So thank you so much for the great job! I will continue to use Fixrunner for my website.

runarhalonen